Courtney Vigil on LinkedIn: #dayforce #wellnessdays #brenébrown #dayforcediscover #makesworklifebetter (2024)

When the entire Customer Success Leadership team at Dayforce comes together, magic happens. We spent a transformative week immersed in strategic planning, aligning our vision, and dedicating ourselves to elevating our Customers' work lives. Each leader brought a distinct perspective, but it was our collective transparency and deep connection that truly stood out.This authentic engagement sparked profound discussions, setting the stage for remarkable improvements in our Customers' experiences. Working alongside such passionate and genuine leaders is a true privilege. We’re also deeply grateful for our incredible partnership with the sales team. Our Customers win when we work as #oneteam - always!Pictured:Sam Alkharrat Jason Gurgal Erwil Heath DeAndra Jean-Louis Julia Murtha Philip Korsnes Christine Casper Damress Helou Campbell Coupar Katerina H. Carla Esbach Nicci Williamson Kayla McDaniel Lindsay Bosza Joe Marin Branko Miskov Erin Shulan Ed Khouri Raj Tuli Aaron Fox#dayforce #customersuccess #sales #HCM

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As a full-time working mother of three, I was honored to lead the enablement for the Enterprise and Emerging Customer Success Summit. Our mission? To foster collaboration with the sales team and elevate our customers' experiences. For a month, I partnered closely with CS team members and leaders, meticulously planning this pivotal event. The intense week leading up to it had me working 12-hour days, combing through every detail.On July 21st, I woke up at 4 am for my 6 am flight, only to discover it was canceled due to an internet outage. Undeterred, I embarked on a 12-hour drive from North Carolina to Florida. Gas stations and restaurants couldn't take credit cards, so I kept moving. Upon arrival, Susan, a CS colleague, greeted me with a warm hug, reinforcing the event's importance. Despite subsequent travel delays and cancellations, we persevered.Fate threw another curveball: our CEO's flight was canceled, preventing his in-person attendance. We tried to conference him in remotely, but technical gremlins prevailed—the only sound we got was through laptop speakers. In a pinch, I held a lapel mic so the back of the room could hear. Just when I thought things couldn't get more intense, my laptop decided to call it quits. Thankfully, IT had a replacement for me before I left.I'm immensely thankful for the CS team's unwavering support. When you think of the ideal personality for excelling in the Customer Success role, having a problem-solving, empathetic attitude makes all the difference. We were in it together, overcoming challenges and emerging stronger.#CustomerSuccess #Leadership #Teamwork #Resilience #brenebrown #dayforcediscover #dayforce Dayforce

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Headed to the Dayforce St. Pete office for the Winning Together Summit with our Customer Success & Sales teamsCustomer Focus is a core value at Dayforce, and we live and breathe it. Together, we will practice how to drive exceptional experiences to grow our customers!On Friday, I went to TopGolf to celebrate my friend’s birthday, and it reminded me of the importance of practicing what’s important to you and having a little fun while doing it. We will definitely be doing that in St. Pete!#customersuccess#dayforce #topgolf #sales

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Happy to share that I'll be telling the story of how I leverage my personal brand to amplify my professional brand at Dayforce at Social Selling Con! Make sure to sign up attend this free virtual conference on September 18. It supports a pioneer in the Social Selling space Olga Bondareva who is a rockstar - I also enlisted the #hypesquad to do a panel together. You need to check this out. :)

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I had the privilege of joining our Dayforce partners at the Customer Success Engagement Summit in Charleston. The energy was high as we gathered to discuss how we can collaborate better to effectively empower our clients as they optimize their current processes. It's inspiring to connect with our partners that have embraced our cutting-edge technology and created companies around it. From payroll, HCM, HR, benefits, to talent, Dayforce delivers simplicity at scale, all in one place. Let's continue to build bridges, foster collaboration, and drive success together! Personal note: Only a 4 hour drive from Raleigh, I needed to use the time to make work calls so my Dad offered to drive me. This trip marked the first time in his 73 years that he traveled on someone else's work trip. The smile on his face of pride in my accomplishments will become a core memory, with as much as I’ve traveled for work, this would have happened sooner, but he doesn't fly. #Dayforce #CustomerSuccess #HRLeadership #TechInnovation #WorkplaceOptimization📸: Beth Carroll Allison Moeller Pack Neal Chaudhary Wilfred G. Muntaseer Alam, MEng Sagor Roy, PMP

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Lunch with my HypeSquad, Larry and Cynthia! I’m so thankful for my friends who I trust completely to guide me. 🙌🏼 You all are my rock. Thank you for lifting my spirits and filling my soul. Missing in action: Lindsey & Ed ♥️

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I’m excited to launch Gong for our Customer Success team! The ability to listen and interact with customers without having to take copious notes is a dream. Really love the ability to share calls with customers and give them the ability to jump around based on keywords. Last but certainly not least, all the discussion during the sales process that a customer typically has to repeat over and over again, now we can easily share with CS team so we start building on the promises we made and adding the value realization! Thanks Gong for the kid’s swag! You think of everything, Karen Dunwiddie 🙌🏼

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I spent the weekend hiking with my family in Grandfather Mountain in North Carolina. What I learned was there is nothing more important to me then experiencing life with the ones I love. The time we spend with our loved ones will give them a lifetime of core memories. My work life is important, my work is important, but it will never surmount the importance of family time. ♥️

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Check out my blog for people in sales! First, why leveraging social media is no longer an option—it’s a necessity. Then, I outline why social selling matters, best practices, and a little about Simon Sinek influence. 😀 #socialselling #socialmediamarketing #salesenablement

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